ANALISIS PENGARUH EMOTIONAL INTELLIGENCE TERHADAP KINERJA KARYAWAN DI BLUD RSUD dr. H. SOEMARNO SOSROATMODJO KABUPATEN KAPUAS

BERLIANA LUMBAN BATU, 101214453069 (2014) ANALISIS PENGARUH EMOTIONAL INTELLIGENCE TERHADAP KINERJA KARYAWAN DI BLUD RSUD dr. H. SOEMARNO SOSROATMODJO KABUPATEN KAPUAS. Thesis thesis, UNIVERSITAS AIRLANGGA.

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Abstract

Employee’s performance is not only seen by intellectual factors, but also determined by emotions. A person who can control his emotions well will be able to produce a good performance. The study aimed to analyze the influence of emotional intelligence include self awareness, self management, social awareness, relatioship management and stress management), on the performance of employees in the Public Service Board Regional Hospital, Dr. H. Soemarno sosroatmodjo Kapuas. The background of this research is the importance of emotional intelligence to an employee so identified has the effect of an increase in performance. This is an analytic study with a quantitative approach. Time approach used for this study is the large cross sectional design samples are 72 samples. Variable indevendent this study is emotional intelligence (self awareness, self management, social awareness, relationship management, stress management) to the independent variables karyawanTeknik performance test data analysis used was ordinal regression. The findings in this study expressed emotional intelligence (self-awareness) with value (p) of 0.055, self-management value (p) of 0,013 and stress management value (p) of 0,027 a significant effect, on the performance of employees, social awareness to the value of (p) of 0,919 does not affect the performance and customer relationship management (p) of 0,0769 does’not affect the performance. Emotional intelligence has positive influence on employee performance, the better the person’s emotional intelligence will better the performance. Emotional intelligence is a behavioral construct a person’s ability to recognize and manage also understand the mood, emotion and a boost in self-employees. Emotional intelligence will be high if a person continues to be nurtured and trained to do, the experience will be the best teacher for human life and certainly produce excellent performance.

Item Type: Thesis (Thesis)
Additional Information: KKC KK. TKA. 20-14 Bat a
Uncontrolled Keywords: Emotional Intelligence, Performance Of Employees
Subjects: B Philosophy. Psychology. Religion > BF Psychology > BF511-593 Emotion, Feeling, Affection
H Social Sciences > HF Commerce > HF5549-5549.5 Personnel management. Employment
R Medicine > RA Public aspects of medicine > RA1-1270 Public aspects of medicine > RA960-1000.5 Medical centers. Hospitals. Dispensaries. Clinics
Divisions: 10. Fakultas Kesehatan Masyarakat > Magister Administrasi dan Kebijakan Kesehatan
Creators:
CreatorsEmail
BERLIANA LUMBAN BATU, 101214453069UNSPECIFIED
Contributors:
ContributionNameEmail
ContributorNyoman Anita Damayanti, Dr., drg., M.SUNSPECIFIED
ContributorSetya Haksama, Dr., drg., M.KesUNSPECIFIED
Depositing User: Nn Duwi Prebriyuwati
Date Deposited: 11 Jun 2017 21:07
Last Modified: 11 Jun 2017 21:08
URI: http://repository.unair.ac.id/id/eprint/38911
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