ANALISIS PENGARUH PERSEPSI NASABAH DAN PROGRAM CORPORATE SOCIAL RESPONSIBILITY (CSR) TERHADAP LOYALITAS NASABAH BANK BII CAPEM SIDOARJO

EVY AFRIYANTI MAHARDINI, 040913357 (2012) ANALISIS PENGARUH PERSEPSI NASABAH DAN PROGRAM CORPORATE SOCIAL RESPONSIBILITY (CSR) TERHADAP LOYALITAS NASABAH BANK BII CAPEM SIDOARJO. Skripsi thesis, UNIVERSITAS AIRLANGGA.

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Abstract

Wacana tentang Corporate Social Responsibility (CSR) semakin menjadi tren di kalangan pelaku usaha, baik di tingkat regional maupun global. Corporate Social Responsibility saat ini bukan lagi bersifat sukarela yang dilakukan perusahaan di dalam mempert

Item Type: Thesis (Skripsi)
Additional Information: KKB KK-2 A 122 / 12 Mah a
Uncontrolled Keywords: CUSTOMER SERVICES; CUSTOMER SATISFACTION; BANK MANAGEMENT
Subjects: H Social Sciences > HB Economic Theory
Divisions: 04. Fakultas Ekonomi dan Bisnis > Akuntansi
Creators:
CreatorsNIM/NIDN
EVY AFRIYANTI MAHARDINI, 040913357UNSPECIFIED
Contributors:
ContributionNameNIDN/NIDK/NUP
ContributorI Made Narsa, NIDN0027066503UNSPECIFIED
Depositing User: Unnamed user with email indah.fatma@staf.unair.ac.id
Date Deposited: 12 Jun 2012 12:00
Last Modified: 02 Sep 2016 02:53
URI: http://repository.unair.ac.id/id/eprint/6431
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