A Job Training Report As a Customer Service Staff at PT. Angkasa Pura I (Persero) Juanda International Airport Surabaya from January 15th - February 15th 2013

Fadhilah, NIM.: 121001040 (2013) A Job Training Report As a Customer Service Staff at PT. Angkasa Pura I (Persero) Juanda International Airport Surabaya from January 15th - February 15th 2013. Tugas Akhir D3 thesis, Universitas Airlangga.

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Abstract

Juanda International Airport is an international airport operated by PT. Angkasa Pura I (Persero) managing airport affairs services in the region of the Central and Eastern of Indonesia. It is located in Bandar Udara Juanda street number I Sedati, Sidoarjo, superb area in Surabaya, East Java. During five weeks the internship at PT.Angkasa Pura I (Persero) Juanda International Airport, starting from January, 15 2013 to February, 15 2013, the writer understood how to be a good worker, how to adapt in new work environments, and how to create a good communication among staff.

Item Type: Thesis (Tugas Akhir D3)
Additional Information: KKB KK-2 Fs. DBE 18/13 Fad j
Uncontrolled Keywords: customer service
Subjects: H Social Sciences > HF Commerce > HF5546-5548.6 Office management
H Social Sciences > HF Commerce > HF5549-5549.5 Personnel management. Employment
Divisions: 12. Fakultas Ilmu Budaya > Bahasa Inggris (D3)
Creators:
CreatorsEmail
Fadhilah, NIM.: 121001040UNSPECIFIED
Contributors:
ContributionNameEmail
ConsultantEma Faiza, M. Hum.UNSPECIFIED
Depositing User: Sulistiorini
Date Deposited: 14 May 2019 02:53
Last Modified: 14 May 2019 02:58
URI: http://repository.unair.ac.id/id/eprint/82333
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