A Job training report as a customer service staff at PT. Bank Tabungan Negara, Surabaya from 1st Juli 2012 to 31st July 2012

Ririn Fitria Rachmah, NIM.: 120901106 (2013) A Job training report as a customer service staff at PT. Bank Tabungan Negara, Surabaya from 1st Juli 2012 to 31st July 2012. Tugas Akhir D3 thesis, Universitas Airlangga.

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Abstract

The writer did apprenticeship in PT. Bank Tabungan Negara as a customer servicestaff from 1st July until 31st Julty.During the internship, the writer got a lot of information, new experience and knowledge about the bank industry. The writer also learned how to be a good worker and make a good communication in works environment and customers. The writer was very proud to do internship at Bank Negara Indonesia because she couldd implement and develop the course that the writer got in her study at English Diploma III Faculty of Humanities in Airlangga University.

Item Type: Thesis (Tugas Akhir D3)
Additional Information: KKB KK-2 FS DBE 32/13 Rac j
Uncontrolled Keywords: customer service; staff
Subjects: H Social Sciences > HF Commerce > HF5546-5548.6 Office management
H Social Sciences > HF Commerce > HF5549-5549.5 Personnel management. Employment
Divisions: 12. Fakultas Ilmu Budaya > Bahasa Inggris (D3)
Creators:
CreatorsEmail
Ririn Fitria Rachmah, NIM.: 120901106UNSPECIFIED
Contributors:
ContributionNameEmail
ContributorLilia Musyhada, Dra., M.Pd.UNSPECIFIED
Depositing User: Sulistiorini
Date Deposited: 14 May 2019 06:40
Last Modified: 14 May 2019 06:40
URI: http://repository.unair.ac.id/id/eprint/82345
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