Sultan Haviez Ibrahim (2019) Communicative Strategies Of Junior Frontliners In Denpasar Tourism Information Centre. Tugas Akhir D3 thesis, UNIVERSITAS AIRLANGGA.

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Abstract

The Foreigners are often overwhelming with information and options when they arrive at a new destination. The tourism information centre can promote a positive traveling experience by maintaining for the visitor information program that provides reliable resources about the destination. Tourism information centre can enhance visitor enjoyment, attracts them to stay longer and spend more money by providing more information about the destination's offerings. The foreigner need to be informed when they choose to go to a new tourist destination. The types of information required what they can visit in that location, places where they may find accommodation or where to dine, how they can spend their time out there, where they can buy souvenirs etc. Realizing that Denpasar is the most visited place in Indonesia, Denpasar goverment need to focus their attention in building an excellent tourism services to both domestic and foreign tourists in order to fill their satisfaction. One of the service given to the tourists is information service provision. Therefore, Denpasar goverment build a special institution that focusing in information service provision, that is Denpasar Tourist Information Centre. The information center can act as a central point in capturing, analyzing, and supplying this important tourism data to the government and the local service destination. So that they understand the current situation and start a dialogue on how to develop, market and sell the destination appropriately.

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