Items where Author is "AGUNG PRAYOGO WICAKSONO, 041311233270"
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AGUNG PRAYOGO WICAKSONO, 041311233270 (2018) PENGARUH CO-CREATION IN SERVICE RECOVERYDAN BRAND EQUITY TERHADAP OUTCOME FAVORABILITY DAN CUSTOMER SATISFACTION SERTA DAMPAKNYA PADA REPURCHASE INTENTIONS DAN E-WOM. Skripsi thesis, Universitas Airlangga.