Items where Author is "ALFANI ATIKAH DALIYA, 041211233129"
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Thesis

ALFANI ATIKAH DALIYA, 041211233129 (2016) DAMPAK TYPE OF SERVICE FAILURE DAN SERVICE RECOVERY STRATEGY TERHADAP ANGER DAN CUSTOMER OVERALL SATISFACTION. Skripsi thesis, Universitas Airlangga.

This list was generated on Sun May 26 19:17:15 2019 WIB.