Items where Author is "ALFANI ATIKAH DALIYA, 041211233129"
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Thesis

ALFANI ATIKAH DALIYA, 041211233129 (2016) DAMPAK TYPE OF SERVICE FAILURE DAN SERVICE RECOVERY STRATEGY TERHADAP ANGER DAN CUSTOMER OVERALL SATISFACTION. Skripsi thesis, Universitas Airlangga.

This list was generated on Sat Nov 17 21:33:51 2018 WIB.