Items where Author is "ALIA BAHALWAN, 120110166-G"
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Thesis
ALIA BAHALWAN, 120110166-G (2004) THE ROLE OF RESERVATION AND RECEPTION SECTIONS IN FRONT OFFICE DEPARTMENT OF ELMI HOTEL SURABAYA IN INCREASING SERVICE QUALITY. Tugas Akhir D3 thesis, Universitas Airlangga.