Items where Author is "ANGGAYASTI, LALITA, NIM. 040912102"
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Thesis
ANGGAYASTI, LALITA, NIM. 040912102 (2014) PENGARUH PERSEPSI NILAI BLACKBERRY PASCA PENERAPAN STRATEGI OPEN PLATFORM BLACKBERRY MESSENGER TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN: SWITCHING COST SEBAGAI VARIABEL MODERASI. Skripsi thesis, UNIVERSITAS AIRLANGGA.