Items where Author is "ANIEK MASCHUDAH ILFITRIAH"
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Thesis
ANIEK MASCHUDAH ILFITRIAH (2004) PENGARUH KUALITAS JASA TERHADAP KEPUASAN DAN DAMPAKNYA PADA KOMITMEN NASABAH TAPLUS BANK BNI DI SURABAYA. Thesis thesis, UNIVERSITAS AIRLANGGA.