Items where Author is "AULIA RAKHMAN HAKIM, 040117040"
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Thesis
AULIA RAKHMAN HAKIM, 040117040 (2009) PENGARUH CUSTOMER SATISFACTION DAN TRUST TERHADAP CUSTOMER LOYALTY DAN WORD-OF-MOUTH MELALUI CUSTOMER-BASED CORPORATE REPUTATION BRI CABANG GRESIK PANGLIMA SUDIRMAN. Skripsi thesis, UNIVERSITAS AIRLANGGA.