Items where Author is "Anggitha Utami"
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Thesis
Anggitha Utami (2015) Rancangan Perbaikan Kualitas Layanan Homecare Klinik Pratama Adi Hayati Surabaya Dengan Menggunakan Metode Servqual, Analytic Network Process Dan Quality Function Deployment. Skripsi thesis, UNIVERSITAS AIRLANGGA.