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Erna Setijaningrum and Aris Armuninggar and Hario Megatsari (2017) Care Service For The Elderly Community : Service Quality "Santun Lansia" in the Public Health Center. In: Proceeding International Conference Toward Open Government Fiding The Whole-Government Approach/Proceeding IAPA (lndonesian Association For Public Administration). Faculty of Social and Political Science, Universitas Airlangga, Surabaya, pp. 355-359. ISBN 978-602-18461-5-5