Items where Author is "DERA SRI MEGA PUTRI SUBEKTI, 070810566"
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Thesis

DERA SRI MEGA PUTRI SUBEKTI, 070810566 (2012) MANAJEMEN KOMPLAIN PELANGGAN DALAM RANGKA PENINGKATAN PELAYANAN DI RSUD Dr. ISKAK TULUNGAGUNG. Skripsi thesis, UNIVERSITAS AIRLANGGA.

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