Items where Author is "EDI JONAS GINTING, 040117041"
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Thesis
EDI JONAS GINTING, 040117041 (2009) PENGARUH PENGALAMAN JASA TERHADAP PERILAKU LOYAL MELALUI EMOSI NASABAH PADA BNI CABANG UNAIR DI SURABAYA. Skripsi thesis, UNIVERSITAS AIRLANGGA.