Items where Author is "ERWIEN NOVRIA.L"
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Thesis
ERWIEN NOVRIA.L (2004) ANALlSIS PBNGARUH PERSEPSI PASIEN ATAS KUALITAS PELAYANAN TBRHADAP KEPUASAN PADA BKIA DHARMA WANITA SURABAYA. Skripsi thesis, Universitas Airlangga.