Items where Author is "Fikriya Hanim Kardiya Emaluta"
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Fikriya Hanim Kardiya Emaluta and Isnalita, NIDN. 0022086605 and Noorlailie Soewarno, NIDN. 0025126402 (2019) The Effect of Customer Relationship Management (CRM) To Customers’ Loyalty and Customers’ Satisfaction as Mediator Variables. JURNAL AKSI (Akuntansi dan Sistem Informasi), 4 (2). pp. 59-63. ISSN 2528-6145, e-ISSN: 2541-3198