Items where Author is "HERLINA AGUSTIN, 120110134-G"
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Thesis
HERLINA AGUSTIN, 120110134-G (2004) CARA MEMBERIKAN PELAYANAN PRIMA (SERVICE EXCELLENCE) KEPADA PENGGUNA JASA BANDARA JUANDA OLEH PETUGAS INFORMASI. Tugas Akhir D3 thesis, Universitas Airlangga.