Items where Author is "INDAH SARI WULANDARI, 100311147"
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Thesis
INDAH SARI WULANDARI, 100311147 (2007) MATRIKS QUALITY FUNCTION DEPLOYMENT (QFD) ATAU HOUSE OF QUALITY BERDASARKAN DIMENSI MUTU DARI GRONROOS: Studi Di Ruang Rawat Inap Rumah Sakit Islam Surabaya A. Yani. Skripsi thesis, UNIVERSITAS AIRLANGGA.