Items where Author is "INDIRA PROBO HANDINI"
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INDIRA PROBO HANDINI (2015) ANALISIS FAKTOR YANG BERHUBUNGAN DENGAN PELAYANAN YANG DIHARAPKAN (EXPECTED SERVICE) DAN PELAYANAN YANG DITERIMA (PERCEIVED SERVICE) PASIEN (Studi di BPJS Kesehatan Center RSAL dr. Ramelan Surabaya). Skripsi thesis, UNIVERSITAS AIRLANGGA.

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