Items where Author is "ISYROKI IMAM FAJRI, 041211231061"
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Thesis
ISYROKI IMAM FAJRI, 041211231061 (2017) PENGARUH PERCEIVED JUSTICE TERHADAP POSTPURCHASE INTENTION MELALUI EMOTIONS DAN POSTRECOVERY SATISFACTION DALAM KONTEKS SERVICE RECOVERY PADA PELANGGAN INDIHOME DI SURABAYA. Skripsi thesis, Universitas Airlangga.