Items where Author is "JESSICA GOTAMI SUPARMAN, 041511233162"
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Thesis
JESSICA GOTAMI SUPARMAN, 041511233162 (2019) INOVASI LAYANAN PADA BUTIK RABBANI CABANG PUCANG SURABAYA DAN USULAN PERBAIKAN DENGAN MENGGUNAKAN METODE NOVEL SERVICE ENCOUNTER. Skripsi thesis, Universitas Airlangga.