Items where Author is "JOHAN DARMAWAN, 070110784-S"
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Thesis
JOHAN DARMAWAN, 070110784-S (2004) PERANAN STANDARD OPERATING PROCEDURE ANTAR SECTION DALAM NOVOTEL SURABAYA HOTEL&SUITES (STUDI MENGENAI KETERKAITAN STANDARD OPERATING PROCEDURE ANTARA ROOM SERVICE SECTION DENGAN FRONT DESK SECTION NOVOTEL SURABAYA HOTEL&SUITES DAN APA SAJA KENDALA PELAKSANAANNYA). Tugas Akhir D3 thesis, Universitas Airlangga.