Items where Author is "KRISMA WAHYUNING AGUSTIN, 151611413024"
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Thesis
KRISMA WAHYUNING AGUSTIN, 151611413024 (2019) HANDLING COMPLAINT :(Studi Deskriptif Tentang Penanganan Complaint Customers di Lion Parcel POS Indah Tour & Travel Surabaya). Tugas Akhir D3 thesis, Universitas Airlangga.