Items where Author is "KUSDIANA LUSI KARTIKASARI, 041012159"
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Thesis
KUSDIANA LUSI KARTIKASARI, 041012159 (2014) ANALISIS COMPLAINING BEHAVIOR LAYANAN HOTEL OLEH KONSUMEN DOMESTIK DAN MANCANEGARA PADA SITUS ONLINE REVIEW TRIPADVISOR. Skripsi thesis, UNIVERSITAS AIRLANGGA.