Items where Author is "Luna Novita Putri"
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Thesis
Luna Novita Putri (2019) Analisis Pengaruh Kualitas Pelayanan Front Liner Terhadap Kepuasan Nasabah Pada Pt Bank Rakyat Indonesia (Persero) Tbk Cabang Surabaya. Tugas Akhir D3 thesis, UNIVERSITAS AIRLANGGA.