Items where Author is "MARIATIK WULANDARI, 101314453039"
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Thesis
MARIATIK WULANDARI, 101314453039 (2017) ANALISIS PENGARUH ELEMEN BUDAYA MUTU FORMAL STRUKTURAL TERHADAP KEPUASAN PELANGGAN (Studi di 15 Unit Pelayanan Rumah Sakit Islam Surabaya). Thesis thesis, Universitas Airlangga.