Items where Author is "MONA ANNISYA HANAFI, 151410813023"
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MONA ANNISYA HANAFI, 151410813023 (2017) PENERAPAN PELAYANAN PRIMA TERHADAP PELANGGAN PRIORITAS PT. PLN (PERSERO) DISTRIBUSI JAWA TIMUR AREA SURABAYA. Tugas Akhir D3 thesis, Universitas Airlangga.