Items where Author is "ODELIA ANJANETTE TELAUMBANUA, 081511833005"
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Thesis
ODELIA ANJANETTE TELAUMBANUA, 081511833005 (2019) ANALISIS TINGKAT KEPUASAN PESERTA RUMAH BAHASA SURABAYA BERDASARKAN METODE CUSTOMER SATISFACTION INDEX (CSI) DAN ANALISIS GAP. Skripsi thesis, Universitas Airlangga.