Items where Author is "RETNO DEWI, 071002042"
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Thesis
RETNO DEWI, 071002042 (2014) ATTITUDERECEPTIONISTDALAMPELAYANAN DI DEPARTEMENT FRONT OFFICE: Studi Deskriptif Tentang Attitude Receptionist dalam Menghadapi Komplain di Hotel Mustika Tuban. Tugas Akhir D3 thesis, UNIVERSITAS AIRLANGGA.