Items where Author is "Ratih Ratnaningrum, 070610261"
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Ratih Ratnaningrum, 070610261 (2010) IMPLEMENTASI PROGRAM CITIZENS CHARTER DALAM UPAYA PENINGKATAN PELAYANAN PRIMA (Studi Deskriptif tentang Implementasi Program Citizens Charter dalam Upaya Peningkatan Pelayanan Prima di RSUD CARUBAN). Skripsi thesis, UNIVERSITAS AIRLANGGA.