Items where Author is "SRI SUMARTINI, 049514859"
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SRI SUMARTINI, 049514859 (2001) PENGARUH KEPUASAN NASABAH, SWITCHING BARRIERS DAN KELUHAN NASABAH TERHADAP KESETIAAN NASABAH BANK MUAMALAT CABANG SURABAYA. Skripsi thesis, Universitas Airlangga.