Desak Kadek Mila Millenia (2020) Interpreting Methods And Strategies Employed By Customer Service Officers At Denpasar Tourist Information Centre. Tugas Akhir D3 thesis, UNIVERSITAS AIRLANGGA.

	Text (COVER) 1. COVER.pdf Download (119kB)
	Text (TABLE OF CONTENTS) 2. TABLE OF CONTENTS.pdf Download (121kB)
	Text (CHAPTER I) 3. CHAPTER I INTRODUCTION.pdf Download (143kB)
	Text (CHAPTER II) 4. CHAPTER II COMPANY PROFILE.pdf Restricted to Registered users only until 26 October 2023. Download (119kB) | Request a copy
	Text (CHAPTER III) 5. CHAPTER III DISCUSSIONS.pdf Restricted to Registered users only until 26 October 2023. Download (241kB) | Request a copy
	Text (CHAPTER IV) 6. CHAPTER IV CONCLUSION AND SUGGESTION.pdf Restricted to Registered users only until 26 October 2023. Download (105kB) | Request a copy
	Text (REFERENCES) 7. REFERENCES.pdf Download (105kB)
	Text (APPENDICES) 8. APPENDICES.pdf Restricted to Registered users only until 26 October 2023. Download (640kB) | Request a copy
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Abstract

There were several important points that could be concluded from this final report about interpreting methods and strategies employed by customer service officers at Denpasar Tourist Information Centre. First was about what are interpretation methods frequently used by customer service officers at Denpasar Tourist Information Centre. There were two interpreting methods that used by customer service officer, those were consecutive and simultaneous interpreting method, but the most frequently used was consecutive interpreting method. The customer service officers used these two interpreting methods in a different situation while serving the customers. And the next was about the strategies to avoid misinterpreting. The customer service officers used three of twenty-seventh strategies mentioned by Li (2018). Those are anticipation, summarizing, and skipping. The customer service officer used those methods because according to them, there were only those three strategies in avoid misinterpreting.

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