Faiza, R.N. and Fauziah, S.M. and Abdul Rohim Tualeka (2019) The relation between job tenure and social support period of coworkers and superiors with work stress on aircraft maintenance officer at airlines company. Malaysian Journal of Medicine and Health Sciences, 15. pp. 23-25.

Abstract

Aircraft Maintenance Officer is one of the jobs that can leads to work stress, because it required individuals who were competent in knowledge and skills. This job also required speed and accuracy in completing the task. The purpose of this study was to identified the correlation between job tenure and social support of coworkers and superiors with workstress on aircraft maintenance officer in airlines company. This study was a descriptive observational study with cross-sectional design. The total of 41 subjects were used as the respondent in this study. The primary the data was collected by questionnaires such as age, job tenure and social support of coworkers and superiors by Berlin Social Support Scale questionnaire and the brief job stress questionnaire used to measure work stress among aircraft maintenance officer airlines company. The result of this study shows that most of the workers who have high social support of coworkers and superiors have medium work stress. The analyzed data with Chi-Square test showed that there were correlation of job tenure with work stress (r = 0.000) showing the longer job tenure having lower work stress. Social support of coworkers and superiors was also correlated with work stress (r = 0.160), with more social support of coworkers and superiors resulted in less work stress. The better the social support received the lower the risk of job stress. The experience and capability will helped workers to overcome the problem in order to prevent stress. Workers should be able to maintain good communication between colleagues and superiors to reduce burden and stress experienced. © 2019 UPM Press. All rights reserved.

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