FENITASARI DEWI RAKHMAWATI, 050710054
(2012)
PROFIL PELAYANAN RESEP DENGAN OBAT METFORMIN DI APOTEK WILAYAH SURABAYA (Studi dengan Metode Simulasi Pasien).
Skripsi thesis, UNIVERSITAS AIRLANGGA.
Abstract
Pharmacists have a responsibility to ensure the right use of drug therapy.
The profile of prescription services including gathering information from patient,
drug informations provided for patient, and drug labeling is necessary to be given
to prevent drug related problems that can occur during drug utilization. The aim
was to examine the profile of prescription services with metformin prescription in
Surabaya pharmacies including gathering information from patient, drug
informations provided for patient, and drug labeling.
Ninety pharmacies was randomly selected from 625 pharmacies in
Surabaya. Simulated patient method was used to minimize observation bias. The
primary outcome measured for the study was derived from check list forms
completed by researcher in each visits. The other instruments used in this study
were scenario, protocol, and prescription. The prescription used in this study was
new prescription that patient never used the drug previously. Training, pilot, and
audiotaping was used to evaluate validity and reliability of this study.
From 90 pharmacies that have been visited, metformin were available in
86,7 % pharmacies (n=78). Six pharmacies gave metformin with brand name.
Pharmacy staff gave back the prescription to the researcher at four visits because
did not understand the direction to use that was written in the prescription.
Information gathered by pharmacy staff was patient’s address about 29,5%
(23/78). Information about how to use the metformin given by 60,3 % (47/78)
pharmacy staff. Pharmacy staff gave a label in 71,8% pharmacy (56/78).
To conclude, the profile of prescription services with metformin
prescription in Surabaya pharmacies need to be enhanced to avoid drug related
problems to improved patient quality of life.
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