Muhammad Syifa, - and Ririn Tri Ratnasari, - (2020) Pengaruh Trust Dan Service Convenience Terhadap Behavioral Intention To Utilize Layanan Online Lembaga Amil Zakat. Jurnal Ekonomi Syariah Teori dan Terapan, 7 (9). pp. 1831-1839. ISSN 2407-1935, eISSN : 2502-1508

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Abstract

In the digital era as now, technology is developing very rapidly, the number of online service users continues to grow every year, even though the Amil Zakat Institute continues to innovate in order to continue to survive in the digital era as it is today. The researcher wants to explain and illustrate whether the factors that influence through trust and service convenience towards behavioral intention to utilize online services of the Amil Zakat Institution are distributed through online questionnaires with the characteristics of Muslim respondents, men and women aged 18 years and over, and have used online services. Amil Zakat Institution. Based on the data obtained by the author to get 184 respondents, but among these 184 respondents, researchers only used 100 respondents because 84 other respondents were invalid. The analytical method used is the Structural Equation Model (SEM) and Partial Least Square (PLS).

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