The Mediation Effect of Work Stress on Workload, Work Condition, and Loan Collection Performance

Sulistiyono Adincha Ayuvisda, - and I Made Narsa, - (2019) The Mediation Effect of Work Stress on Workload, Work Condition, and Loan Collection Performance. RJOAS: Russian Journal of Agricultural and Socio-Economic sciences, 86 (2). pp. 288-296. ISSN 2226-1184

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Official URL: https://rjoas.com/issue-2019-02/

Abstract

This study aims to prove ability the mediation effect of work stress on workload, work condition, and loan collection performance. This is a descriptive quantitative with an explanatory approach type of study. Samples are collected from Bank Mandiri CCR Surabaya and consist of 121 people from a total of 157. Data analysis technique used was path analysis technique. Results indicate that hypothesis are accepted and can mediate. This means that high workload caused increased work stress and impacted on loan collection performance decrease. Meanwhile good work environment condition caused decreased work stress and impacted on increasing loan collection performance.

Item Type: Article
Uncontrolled Keywords: Work stress, workload, work condition, loan collection, performance.
Subjects: H Social Sciences
H Social Sciences > HG Finance
Divisions: 04. Fakultas Ekonomi dan Bisnis > Doktoral Ilmu Akuntansi
Creators:
CreatorsNIM
Sulistiyono Adincha Ayuvisda, -UNSPECIFIED
I Made Narsa, -NIDN0027066503
Depositing User: Tn Sugeng Riyanto
Date Deposited: 11 Jan 2023 03:29
Last Modified: 11 Jan 2023 03:29
URI: http://repository.unair.ac.id/id/eprint/119491
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