Anik Widayati
(2013)
Pengaruh Discharge Planning Terhadap Tingkat Kepuasan Pasien Yang Dirawat Di Ruang Pandan II RSUD Dr. Soetomo Surabaya.
Skripsi thesis, UNIVERSITAS AIRLANGGA.
Abstract
Chronic kidney disease (CKD) describes as abnormal kidney function which progresive and chronic, it is common caused by kind of kidney disease.
Chronic kidney disease patient need information that were concerned on diseaseand caring at home, this information can reduce reccurrence and improve their satisfaction. Patients were satisfied when had a good health service or exceeds
than expectations. Satisfaction patients can be increased by discharge planning.
The aimed of this study was to analyze the effect of discharge planning on satisfaction level of patient who were treated in Pandan II ward of Soetomo Surabaya’s hospital.
A quasy eksperimental pre-test post-test group-control design was used in this study. The population were chronic kidney disease patients and family who were treated in Pandan II ward of Soetomo Surabaya’s hospital. Total sample
were 6 respondents each group. Sample were taken by using purposive sampling who met to inclution criteria. The independent variable was discharge planning and the dependent variable was satisfaction level data were collected using questionaire, then analyzed using wilcoxon signed rank test and Mann-Whitney test with level of significance ≤0.05.
The result showed that the satisfaction level of treatment group had significance level of p=0.028. The satisfaction level of control group had significance level of p=0.096. Result of Mann-Whitney test obtained p=0.024 that
there were significant different satisfaction level between treatment group and control group.
Patient and familiy satisfaction were improved, it were caused by discharge planning who delivered, so the patient and family were understood easily and recall had been given. The nurse should do discharge planning as puell
as the prosedure.
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