Dyah Yuniati, - and Annis Dwi Trisnawati, - and Thinni Nurul Rochmah, - (2022) How is Patient Safety Culture, Perceived Organizational Support, and Contextual Performance Impacts Adverse Events? Biomolecular and Health Science Journal, 5 (2). pp. 93-98. ISSN 2620-8636

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Abstract

Introduction: Every health-care facility, including hospitals, has an obligation to prevent harm, misdiagnose, and adverse events for the patient’s receiving healthcare. According to the data, a private hospital in east java has shown a significant increase (24%) in patient adverse events from 2017 to 2019. This study aims to analyze the relationship between patient safety culture and perceived organizational support for adverse events by using contextual performance. Methods: An observational analysis with a cross-sectional approach was applied in this study. To determine the sample, we used a random sampling technique and recruited 24 work units from the medical service and support department. Analyzing the relationship between variables has been done using linear regression analysis. The significant data were measured by the P = 0.05. All statistical performance was done utilizing the Statistical Package for the Social Science (SPSS). Results: The findings showed that the patient safety culture (b = 0.943) and perceived organizational support (b = 0.951) had an influence on contextual performance (P = 0.000). Whereas patient safety culture has a negative influence on patient safety incidents (P = 0.0002, b = −0.588). While perceived organizational support (P = 0.0012, b = −0.588) and contextual performance (P = 0.004, b = −0.561) have a negative influence on patient safety incidents. Conclusions: This study finds that the higher contextual performance, patient safety culture, and perceived organizational support are, the lower the incidence of patient safety will be. Therefore, every hospital should be aware of these three fields to increase the quality of health-care service and prevents adverse events in the patients.

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