Sri Suhandiah, - and Dian Ekowati, - and Fendy Suhariadi, - and Praptini Yulianti, - and Ratna Wardani, - (2020) Role and Measurement of Employee Resilience in the Organisation: A Systematic Review on the Empirical Studies. International Journal of Innovation Creativity and Change., 13 (11). pp. 257-279. ISSN pISSN: 2201-1323, eISSN: 2201-1315

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Abstract

Recent studies on resilience showed that organisational capacity to build resilience in facing the changes depends on an organisation’s ability to integrate the cores practices and procedures through its employees’contribution. Employees’ resilience becomes a very important matter because employees are the agents of change. This study is a literature review on employee resilience empirical research that discuss variables in the organisation related to employee resilience,roles and measurements used. There are 48 variables found in the literature which show how important the role of employee resilience is in the organisation. These variables are then mapped into 9 groups and their role in employee resilience. Further, the study indicates what variables have been rigorously investigated and which have not. Next, the concept of employee resilience is discussed, both as personal capacity and developed resources acting as antecedent, mediator, moderator and outcome. 14 scale measurements on employee resilience are also mapped with quantitative approaches conducted by the previous studies, in the context of work and non-work. Those measurements are then adopted in the context of working, be it as a whole, in part or in a shorterversion than the previous ones. Finally, results of the study could be used as to rationalise and consider further studies related to employee resilience in the future.

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