HULWANA FARANI, 040710352 (2011) PENILAIAN KINERJA DAN EFEKTIVITAS SISTEM PELAYANAN DANA SANTUNAN STUDI KASUS PADA PT JASA RAHARJA (PERSERO) CABANG SURABAYA. Skripsi thesis, UNIVERSITAS AIRLANGGA.
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Abstract
Kinerja sistem pelayanan dana santunan Jasa Raharja Cabang Surabaya memiliki kinerja yang baik dalam segi waktu penerapan elemen pendukung pelayanan belum bekerja baik, dan efektivitas dalam waktu dan perilaku pelayanan telah berjalan efektif
| Item Type: | Thesis (Skripsi) | ||||||
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| Additional Information: | KKB KK-2 A 23/ 11 Far p | ||||||
| Uncontrolled Keywords: | INSURANCE, ACCIDENT | ||||||
| Subjects: | H Social Sciences > HG Finance > HG1-9999 Finance > HG8011-9999 Insurance > HG9301-9343 Accident insurance | ||||||
| Divisions: | 04. Fakultas Ekonomi dan Bisnis > Akuntansi | ||||||
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| Depositing User: | Mrs. Djuwarnik Djuwey | ||||||
| Date Deposited: | 08 Aug 2011 12:00 | ||||||
| Last Modified: | 13 Jul 2016 07:47 | ||||||
| URI: | http://repository.unair.ac.id/id/eprint/1277 | ||||||
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