Analisis Penilaian Customer Berdasarkan Mind, Heart, Dan Spirit Sesuai Konsep Marketing 3.0 Pada Unit Rawat Jalan Rsia Sitti Aisyah Surabaya

Lailul Illiyah (2015) Analisis Penilaian Customer Berdasarkan Mind, Heart, Dan Spirit Sesuai Konsep Marketing 3.0 Pada Unit Rawat Jalan Rsia Sitti Aisyah Surabaya. Skripsi thesis, UNIVERSITAS AIRLANGGA.

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1.HALAMAN JUDUL .pdf

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3.DAFTAR ISI .pdf

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Abstract

Saat ini perusahaan penghasil produk atau jasa dibidang kesehatan mengalami tingkat persaingan sangat ketat, salah satunya adalah rumah sakit. Customer akan memilih penawaran yang tidak hanya berorientasi pada produk tetapi memandang customer sebagai huma

Item Type: Thesis (Skripsi)
Additional Information: KKC KK FKM.26/15 Ill a
Uncontrolled Keywords: marketing 3.0, customer assessment
Subjects: H Social Sciences
Divisions: 10. Fakultas Kesehatan Masyarakat
Creators:
CreatorsNIM
Lailul IlliyahNIM100911206
Contributors:
ContributionNameNIDN / NIDK
Thesis advisorSetya Haksama, Dr., drg., M.Kes.,NIDN0014096503
Depositing User: Ms noviyanti wulandari
Date Deposited: 25 May 2015 12:00
Last Modified: 04 Jun 2020 02:24
URI: http://repository.unair.ac.id/id/eprint/22574
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