Aditya Pondra Al-Qur’aniawan (2015) Konflik Interpersonal Dan Strategi Penyelesaian Konflik Di Pt. Alstom Power Esi (Energy Systems Indonesia) Pada Unit Hrsg (Heat Recovery Steam Generator). Skripsi thesis, UNIVERSITAS AIRLANGGA.
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Official URL: http://lib.unair.ac.id
Abstract
Service quality is essential for business services. Service quality can be known from consumer ratings of service performed by the service business. Business people need to know the services of consumer perceptions and expectations of the service quali
Item Type: | Thesis (Skripsi) | ||||||
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Additional Information: | KKB KK-2 B. 28/15 Alq k | ||||||
Uncontrolled Keywords: | SERVICE QUALITY; EXPECTATTIONS | ||||||
Subjects: | H Social Sciences > HB Economic Theory > HB1-3840 Economic theory. Demography | ||||||
Divisions: | 04. Fakultas Ekonomi dan Bisnis > Manajemen | ||||||
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Depositing User: | Unnamed user with email indah.fatma@staf.unair.ac.id | ||||||
Date Deposited: | 18 Feb 2015 12:00 | ||||||
Last Modified: | 13 May 2020 14:33 | ||||||
URI: | http://repository.unair.ac.id/id/eprint/3401 | ||||||
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