Rini Ambarsari, 071042005 (2012) PENILAIAN KINERJA BERBASIS KOMPETENSI PADA PEREKAM MEDIS RUMAH SAKIT UMUM HAJI SURABAYA. Thesis thesis, UNIVERSITAS AIRLANGGA.

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Abstract

Medical recorder is a part of the hospital who plays significant role and gives important contirbutions for the hospital services. To be professional is a consequences of their competence. One of their duties is to input the data of disease code. Based on the datas, it’s found many errors in entering the code, thus, I’m interested to do a research related with the performance of the medical recorder. To understand the performance of the medical recorder is done through competency-based performance appraisal.In this appraisal is to evaluate the work of the medical recorder and how they work. The aim of this research is to descrribe the competency-based The focus of the performance appraisal from the medical recorder of RSU Haji Surabaya. competency-based performance appraisal is the competency itself. The competency is affected by knowledge, skill, motivation, self-concept and talent.The competency-based performance appraisal evaluates not only the organization’s objectives but also how the medical recorders achieve the set targets. This research uses qualitative method, while the research is qualitative-descriptive. I use a depth-interview to get the informations. Based on the research, it’s found that the work of the medical recorders is not as expected. It’s affected by less knowledge, low motivated, less skilled and their self-concept. Talent is also influential of their work. Furthermore, the factors that affect the competency-based performance appraisal are manager, system, appraisal form and infrastructure the of the organization.

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