ZAINUDDIN FANANI, 071514853030 (2017) IMPLEMENTASI PROGRAM INTERNET RUKUN WARGA (E-RW) DI KOTA SURABAYA DALAM MENDUKUNG PROGRAM SMART CITY KOTA SURABAYA. Thesis thesis, Universitas Airlangga.
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Abstract
This research is focused on the implementation of internet service provision for Pillar Association in Surabaya City which is an innovation of Surabaya City Government. The program called e-RW is intended to provide spread out evenly internet access to all Surabaya societies so that can be used to access online public services of Surabaya City Government. Initiative e-RW program is one of them is broadband internet access in the city of Surabaya in 2009 is very low, around 1.6% of the government's target of 30%. Therefore, this research is conducted to describe the implementation of e-RW program as well as to know the diffusion of innovation through the response of the people of Surabaya to the e-RW program. This research is a descriptive quantitative research that is conducted in Surabaya City, uses survey questionnaire for data collection, it uses proportional random sampling. The result of this research is E-RW implementation is done by providing internet connection such as modem/ wi-fi hot spot that place in a certain location as the citizens agree with. It has transformed in two matters, distance and program implementer. Citizen’s response is standardized by 3 (three) sites, they are cognitive, affective, and behavioral to E-RW program show the positive result in good criteria. The citizens have used the internet in E-RW program to access online Surabaya City Public Services, but if consider to the percentage of Public Services Application accessed by citizens, the e-RW implementation does not fully support Smart City Concept in Smart People Dimension.
| Item Type: | Thesis (Thesis) | ||||||
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| Additional Information: | KKB KK-2 TSK 22/17 Fan i | ||||||
| Uncontrolled Keywords: | Internet, Responses, Diffusion innovation, Program e-RW, Surabaya City Government. | ||||||
| Subjects: | H Social Sciences > HE Transportation and Communications | ||||||
| Divisions: | 09. Sekolah Pasca Sarjana > Media dan Komunikasi | ||||||
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| Depositing User: | Unnamed user with email indah.fatma@staf.unair.ac.id | ||||||
| Date Deposited: | 11 Dec 2017 23:34 | ||||||
| Last Modified: | 11 Dec 2017 23:34 | ||||||
| URI: | http://repository.unair.ac.id/id/eprint/67786 | ||||||
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