Evaluasi Kinerja Kantor Pertanahan Kabupaten Sidoarjo dalam Program Pelayanan Pengurusan Sertifikasi Tanah

Bayu Iman Iswara, 071311133046 (2018) Evaluasi Kinerja Kantor Pertanahan Kabupaten Sidoarjo dalam Program Pelayanan Pengurusan Sertifikasi Tanah. Kebijakan dan Manajemen Publik, 6 (1). pp. 1-15. ISSN 2303 - 3411

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The purpose of this evaluative research is to describe the performance achievement of land certification services program in Land Office Sidoarjo. This research is considered important because of the problems in managing land certification which has an impact on the performance of the agency based on satisfaction index of the community. This research used descriptive qualitative method with a purposive sampling technique to determine subject with certain criteria. The data collected from 9 (nine) respondents, 4 (four) respondents are from the bureaucracy and the other 5 (five) are from the community as an applicant for land certification. The collection of this data is done through observation, interviews, and documentation.The result of this research can be concluded that the process of implementing performance of Land Office Sidoarjo in the land certification services program has been responsive about the complaints from the community. However, there are several problems based on community's complaints, such as decreasing number of applications and file settlement in 2016-2017, the completion time, and infrastructure facilities. Therefore, some improvements are still needed in land certification services program, after the performance evaluation of Land Office Sidoarjo.

Item Type: Article
Uncontrolled Keywords: Evaluation, Performance, Land Certification Services,
Subjects: A General Works > AZ History of Scholarship The Humanities > AZ191-193 Evaluation
K Law > K Law (General) > K1-7720 Law in general. Comparative and uniform law. Jurisprudence > K(520)-5582 Comparative law. International uniform law > K3440-3460 Civil service. Government officials and employees
Divisions: 07. Fakultas Ilmu Sosial dan Ilmu Politik > Administrasi Negara
Bayu Iman Iswara, 071311133046UNSPECIFIED
ContributionNameNIDN / NIDK
Thesis advisorBintoro Wardiyanto, Dr., Drs., MS.UNSPECIFIED
Depositing User: Mrs Nadia Tsaurah
Date Deposited: 21 Jan 2019 09:52
Last Modified: 21 Jan 2019 09:52
URI: http://repository.unair.ac.id/id/eprint/79291
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