I Ketut Suwarna, 099913448M (2001) Pengaruh Kualitas Layanan Terhadap NIlai Pelayanna Dan Loyalitas Nasabah Pada Bank Pembangunan Daerah Bali Cabang Singaraja. Thesis thesis, Fakultas Ekonomi dan Bisnis.
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Official URL: http://lib.unair.ac.id
Abstract
The phenomena of low service quality, service value and customer loyalty at Bank Pembangunan Daerah Bali, Singaraja Branch are problems thet need early solution cause they are keys to determine the success of banking industry of achieving the aims had facing the harder competition.
| Item Type: | Thesis (Thesis) | |||||||||
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| Additional Information: | KKB KK-2 TE.74/01 Suw p | |||||||||
| Uncontrolled Keywords: | service quality, service value | |||||||||
| Subjects: | H Social Sciences > HG Finance > HG4301-4480.9 Trust services. Trust companies | |||||||||
| Divisions: | 04. Fakultas Ekonomi dan Bisnis > Magister Manajemen | |||||||||
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| Depositing User: | Andri Yanti | |||||||||
| Date Deposited: | 01 Jul 2019 01:26 | |||||||||
| Last Modified: | 01 Jul 2019 01:26 | |||||||||
| URI: | http://repository.unair.ac.id/id/eprint/84387 | |||||||||
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