Azarinne Salsabila Widhantie (2019) Strategies Of Using English In Denpasar Tourist Information Centre In Giving Information To Foreign Tourists. Tugas Akhir D3 thesis, UNIVERSITAS AIRLANGGA.

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Abstract

From the discussions in the previous chapter, the writer got conclusion. The discussions were the way staffs using English as the main language giving information to foreign tourists, and the mistakes occurring in giving information.The first conclusion is about the way the staffs of Denpasar Tourist Information Centre give information to tourists, that they delivered the information to tourists almost similar to the pattern by Keith Harding (2009). There are offering to help, asking for more detail, making a suggestion, offering more help, and ending the conversation. Even though there was no staff that did not use the pattern completely, at least the three staffs including the writer did three of the five aspects of the pattern. There were no difficulties experienced by the staffs in offering to help, asking for more detail, making a suggestion, offering more help, and ending the conversation.

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