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DIAN IKA VIRGAYANTI, 049812047/E (2004) ANALISIS PENGARUH KEPUASAN PASIEN RAWAT INAP ATAS BAURAN PEMASARAN JASA TERHADAP KEPUTUSAN PASIEN UNTUK MEMILIH KEMBALI RS. ADI HUSADA KAPASARI SURABAYA. Skripsi thesis, UNIVERSITAS AIRLANGGA.

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