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HANIS KUSUMAWATI RAHAYU, 100710155 (2011) ANALISIS HUBUNGAN KUALITAS PELAYANAN DENGAN KEPUASAN PASIEN DI PUSKESMAS BER - ISO 9001 : 2008 Studi Di Poli Umum Puskesmas Menur Surabaya. Skripsi thesis, UNIVERSITAS AIRLANGGA.

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